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美國波特蘭軟件公司總裁-林華建 《Dream Comes True For A High Tech CEO》
An interview with Hau Lam, CEO of TSSI.
Q: Tell us about yourself and your family. Where do you live? What’s your profession?
A: I live in Portland, Oregon. My son is a Junior at Santa Clara University. My daughter is a Sophomore at St Mary’s Academy High School in Portland. My wife has been a full-time mom and full-time wife (2 jobs). I’m the CEO of TSSI, a semiconductor test software company. I am a Computer Science major and I started my career in the electronic engineering field as a software engineer.
Q: Where did you grow up?
A: I grew up in Bien Hoa. My family owned a restaurant known as Hanh Phuoc at the Bien Hoa City Center.
Q: What years did you attend Duc Duc School?
A: I skipped kindergarten and went straight to 1st grade and stayed through 9th grade from 1968 through 1977.
Q: Do you have siblings attending Duc Duc School and what are their names?
A: Two older brothers: Hoa Lam, Binh Lam. One younger brother: Thang Lam.
Q: Who were your teachers?
A: 陳漢良,潘景明,黃淸松,陳建華,吳池
Q:Who is your favorite teacher at Duc Duc School and why?
A: 吳池. Always encouraging. Caring for my well-being as the smallest kid in class.
Q: What is your favorite subject in school? Why?
A: Physical Education (體育). I enjoyed it, but not very good at it comparing to other basketball classmates, but I got speed.
Q: Whom did you hang out with at Duc Duc School? Do you stay in touch with any of them?
A: 劉志亮,陳奇武. We stay in touch but not frequently due to time constraint.
Q: Tell us what was it like during your time in Vietnam? How do you see your world at that age?
A: The time was of course turbulent like most of us at Duc Duc.The golden childhood full of dreams turned into a survival life without knowing your future starting 1975. However, my goal has been the same: work hard toward a life that can afford options for me and loved ones.
Q: How did you decide to become a CEO?
A: I have always wanted to have control over my life. With control, you have options: option to attend my daughter’s basketball practice anytime during the work day; or fly anywhere to attend my son’s jazz performance any time of the week; or workout to keep sanity in my work-life balance anytime I needed it, so that I can be the best I can be. That’s how I have decided to become a CEO, which was the time when I worked a dishwasher and a janitor during my senior year in high school.
Q: What is your challenge in becoming a CEO and how do you overcome or manage it?
A: There were, and still are, many challenges. The most important one is to know what you’re good at and whether that expertise commands a growing market, AND, that is something you’d love to do without compensation. Otherwise, it is a time commitment that is hard to justify to your loved ones, and especially to yourself. It is so challenging because most of us as refugees, gave up our childhood dreams and can only afford to chase what’s best for financial independence. Secondly, it is the commitment. Are you willing to navigate hardship and achieve goals at all cost? That is, it could contradict your first goal because there will be times when a CEO will have to do what she/he doesn’t want to do: managing people (some like to do that, some don’t); solving problems at odd hours; etc. The 3rd challenge is personal: I wanted to be a CEO that counts. So I became a CEO of a U.S. company that has been well known since the 1980’s in the semiconductor industry. I found one that met the first two criteria but it posed challenges that an Asia refugee must overcome: language, connection, charisma, stereotype, connection, and more connections.
Q: Describe your typical day.
A: • Get up at 6 AM to get ready and catch up with what’s going in the world and industry during my sleep. • Drive my kids to school (that’s my quality time with them in addition to family dinner). • Attend any committed appointments, otherwise, go to family events that are more important than business. • Early mornings are for European activities. • Mid-U.S. business days are for the U.S. activities. • Evenings are for activities in Asia that could shift slightly from Japan/Korea to China, then Malaysia and Australia. • I usually jog or do weight training when the gym is less crowded time in the gym, I spend at least 3 hours training for table tennis tournaments. • Family dinner is a MUST, and that is when I drink to relax and call it the night around 12:15 AM after watching the Tonight Show with Jimmy Fallon. (I usually pass out after his monologue.)
Q: What has been your most satisfying moment in business?
A: Bought TSSI, the most famous semiconductor test software business that was founded in 1979 and won many innovation awards.
Q: How do you handle set backs?
A: Remind myself that there’s nothing worse than escaping Vietnam by walking from Vietnam through Cambodia to Thailand through an old-growth tropical jungle.
Q: What gets you out of bed in the morning?
A: Kids, business, and life! There are so many things to do and enjoy!
Q:What wakes you up in the middle of the night?
A: Kids having problems. Family issues that I don’t know how to handle especially during crunch time when everything requires my attention.
Q: How do you define success?
A: Options. When I have options in everything I do, I know I’m not constrained by any rules, finance, or other people’s schedule, especially bosses and/or customers. AND, I know I get my options for doing what I enjoyed doing.
Q: How far are you willing to go to succeed?
A: My definition of success is not simply in business or financial or family business, but options. So I’d go as far as my selection of option does not compromise my other priorities.
Q: What three pieces of advice would you give to college students who want to become a leader?
A: • Learn: know what and whom you’re leading. If you don’t know how to make French fries, don’t manage the people who make French fries. • Like: just like the captain of a boat, you must like everything about the boat and what it’s supposed to do and where it’s going. Otherwise, you will make everyone’s life miserable starting with yours. • Commit: With commitment, you’re a better leader of a high school auction, then a day-trader in Nasdaq.
Q: What three principles that you and your employees live by?
A: • Team Work. It’s a very loaded term and it’s overused but it’s important because it involves so many aspects of what one must do or change according to one’s ability in different circumstances. No one can achieve greatness alone. • Accountability. Own your job. Be accountable to your role as you’d like to be able to rely on others’ commitment. • Know your happiness. 好景自己去尋!
Q: What did you learn during your years in Duc Duc School that contributes to your success?
A: 禮義廉恥
Q: Name one thing you learned at Duc Duc School that you applied to your life and would pass it on to your children.
A: 今天功课今天做,明天還有新功課.
Q: What good books have you read and would recommend? Name a recent Chinese book that you read.
A: • “Negotiate This!” by Herb Cohen. 2003. • “Straight From The Gut” by Jack Welch. 2001. • “Seeing What’s Next”by Clayton M Christensen, Scott D Anthony, Erik A Roth. 2004. • 三國演義 • 李白精選 (on-going)
Q: What you do for fun?
A: Table tennis. Golf. Movies.
Q: Who has been your greatest inspiration (besides your loved ones)?
A: Innovations. Any disruptive technology inspires me.
Q: What makes you happy?
A: A good conversation over a good meal after a long hard day and to find out that everyone is happy.
Q: Name three adjectives that describe YOU.
A: Ambitious. Humble. Persevere.
Q: If you can do it all over again, name one thing you would do differently.
A: I’d stay in school longer.
Interviewer: Laura Tran
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